FreshMenu is a contactless menu service with an integrated POS. That means your customers can scan a quick code with their smart phones, and browse a menu and order directly. Orders are processed by the POS and then sent directly to the kitchen. This will save your restaurant both time and money!
Every customer has experienced at some point helplessly waiting for the server to finish another table before they can be served. That's because some of these customers take way too long to order. The delays in attending to customers slows the turnover rate.
With Freshmenu, 10 or more tables can order food all at once without the need for a waiter. This is a huge benefit for restaurants. They can either reduce their workforce, or have them shift focus to providing better service and experience for customers instead of just taking orders.
There are waiters that deliberately ignore some customers because there are better tippers in another table. They put their time, effort, and attention in these high-paying patrons while dodging requests from other customers. Freshmenu solves this problem by giving control back to the customers regardless of their net worth or demographics.
Customers use their phones to scan QR codes on the table
They browse and select their food orders
Kitchen receives the orders and begins cooking
Food is finally served to the customer
Leaner workforce. Lower labor cost.
Operational efficiency. Waiters get to do other things like prepping up the restaurant, the tables, serving the food, and accommodating customers.
Reduce bottlenecks during service, specially during peak hours.
As soon as customers take their seats, they can order right away. No more long waits for waiters to take their orders.
They can check their bill amount real time.
They can keep on re-ordering dishes during the course of their meal without calling a waiter and asking for a menu book.
There were times before when the restaurant was so packed, with every waiter too busy, and customers were getting impatient that they weren't served immediately. They would just leave and write bad reviews for poor service on Facebook. Now, everyone gets to order as soon as they get a table and they're happy. This is a very big help.
Most of the time it's extremely difficult to read the handwritings of the food servers. Specially during busy hours when everyone's just rushing. Thankfully, now, with this app, we don't have to deal with that. Everything comes out clean and clear and there's no more getting them orders wrong.
Works perfectly for our resort. We have cottages, beach-front umbrellas, indoor and outdoor dining areas, all over over the place. All far from each other, far from the kitchen. The app helps us a lot. Our waiters don’t have to run back and forth all the time.
I’m a foreigner; I can’t talk to the waiters and can’t read the local language. Thanks to this app though, I still got to order something to eat just by scanning the code, looking at food pictures, and clicking some buttons.
There is nowhere to move forward but digital. The massive number of restaurants in China replacing menu books with mobile phones evinces the practical demand for it. There’s no doubt that the rest of the world will follow.
Our company, Kudelabs, Inc. takes note of these radical changes in the way consumers interact with restaurants. We bring our core expertise in web applications software development to the restaurant and hospitality industry.